Recall Information & Claim for LENCENT 4 Fach Steckdosenleiste (Model: WP09-F4b-3U)

To our valued LENCENT customers,

A technical review found that our LENCENT 4 Fach Steckdosenleiste (Model:WP09-F4b-3U) may pose a risk of electric shock under certain conditions, due to several internal and external deficiencies.

Customer safety is always our top priority. Therefore, we are issuing an immediate voluntary recall for the LENCENT 4 Fach Steckdosenleiste, model WP09-F4b-3U, sold on platforms including Amazon.

How to Identify the Affected Product:

Please carefully check if your product matches the following identifiers:

·  Product Name: LENCENT 4 Fach Steckdosenleiste Mehrfachstecidose 4000W mit 3 USB-Anschlüsse 12W, USB Steckerleiste für Zuhause, Büro, Mehrfachstecker USB Steckdose mit Schalter und 1,5M Kabel, Weiß

·  Model Number: WP09-F4b-3U (The model number is typically printed on the back of the product).

Immediate Action Required:

·  For your safety, please IMMEDIATELY STOP USING THIS PRODUCT.

·  If your unit is confirmed to be part of the recall, we sincerely apologize for this issue and are committed to making this right for you. Please fill out the form below to submit your claim.

We are offering your choice of:

      ·  A free replacement with a different, fully compliant LENCENT product.

      ·  A full refund of your original purchase price.

Submit Your Claim Here